In September 2019 we launched Quest — a quality improvement program based on Lean Six Sigma methodology — in partnership with Children's Mental Health Ontario (CMHO). Beginning in January 2020, we will coach selected teams through an improvement project around the theme of care pathways. Projects will be chosen based on their potential for system-level impact.

The program will involve in-person and virtual group learning sessions, along with tailored, individual QI coaching. Quest will be offered free of charge to participating organizations, and cohort team members will be provided with Lean Six Sigma yellow belt training and certification. Participating organizations will also be receiving a small grant to support their engagement in the program.

The program will run for a year, building organizational capacity for QI and a culture of continuous quality improvement within the involved organizations. This will be followed by four months of support focused on sustainability, scalability, spread and knowledge mobilization.

The application process is now closed. Evaluators will be examining applications over the next weeks.

For more information about Quest, please contact us.


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